Return Policy

Terms of Service

Welcome to YelloPh, Your Procurement Assistant! These Terms of Service
(“Terms”) govern your access to and use of our website, and any related services provided by YelloPh (collectively referred to as the “Service”). By accessing or using our Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

1. Acceptance of Terms

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms and conditions that we may provide.

2. Registration

2.1. To access certain features of the Service, you may be required to register for an account. When registering, you agree to provide accurate, current, and complete information and to keep your account information updated.

2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Use of the Service

3.1. You agree to use the Service only for lawful purposes and in accordance with these Terms.

3.2. You may not use the Service in any way that could damage, disable, overburden, or impair our servers or networks or interfere with any other user’s use and enjoyment of the Service.

3.3. You may not attempt to gain unauthorized access to any part of the Service, or any systems or networks connected to the Service, through hacking, password mining, or any other means.

4. Products and Orders

4.1. Our Service allows you to browse and purchase construction-related products. All product listings are subject to availability.

4.2. When you place an order, you are making an offer to purchase the products in your cart. We reserve the right to accept or reject your order for any reason, including but not limited to product availability and pricing errors.

4.3. Prices listed on the Service are in Philippine Pesos (PHP) and are subject to
applicable taxes and shipping fees.

5. Payments

5.1. Payment for products must be made through the payment methods available on our Service. You agree to pay all fees and charges incurred in connection with your purchases.

5.2. We use third-party payment processors, and you agree to their terms and policies when making payments through them.

6. Shipping and Delivery

6.1. We will make every effort to deliver your order within the estimated delivery timeframe. However, delays may occur, and we are not responsible for any such delays.

6.2. Risk of loss and title for the products pass to you upon our delivery to the carrier. We are not responsible for any damage or loss that occurs during shipping.

7. Returns and Refunds

7.1. Once a purchase is made, it cannot be returned for a refund, exchange, or credit, unless otherwise required by applicable laws.

7.2. In the event that you receive a product that is damaged or defective upon
delivery, please contact our customer support team within 1-2 days of receiving the item. We will work to resolve the issue by providing you with a replacement or an appropriate solution as required by applicable consumer protection laws.

7.3. If we make an error in processing your order, such as sending the wrong product or an incorrect quantity, please contact us within 1-2 days of receiving the order, and we will correct the mistake at no additional cost to you.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which can be found []. By using our Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

9. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for any reason, including a breach of these Terms.

10. Changes to Terms

We may revise these Terms at any time by posting an updated version on our Service. Your continued use of the Service after any such changes will constitute your acceptance of the revised Terms.

11. Contact Us

If you have any questions or concerns about these Terms or our Service, please contact us at +639165481801.

By using our Service, you acknowledge that you have read, understood, and agreed to these Terms of Service. Please print or save a copy of these Terms for your records.